Hello Gurus,
in our BI dual-stack system (ABAP 7.01 SP12, Kernel 7.20 SP300) we have ccms monitoring enabled with ccms agents.
After the upgrade of solution manager to 7.1 we get the following errors from the ccms agents.
sapccm4x
ERROR: Cannot open monitoring segment 1 rtc = 245
Last reported error: [249] CCMS monitoring segment has wrong eyecatch: CCMS monitoring segment belongs to a non-ABAP instance.
In current SAP Kernel release SAPCCM4X must be used to monitor ABAP or Double Stack instance only.
sapccmsr
ERROR: Cannot open monitoring segment 1 rtc = 245
Last reported error: [249] CCMS monitoring segment has wrong eyecatch. Possible causes:
a. CCMS monitoring segment belongs to an ABAP or Double Stack instance.
b. CCMS monitoring segment was created by a release other then 7200.
We used ccms agents 7.20 SP413, tried UC and NU.
It is not possible to reregister the agents.
We tried, unicode, non-unicode, delete agent at solman, but we get always the same error.
has someone a suggestion?
Following notes we checked without success: 1163719, 1029770, 1013331