We have an unusual problem occurring with our PDF output generated via Adobe forms and ADS.
Previously, the font output appears to have been Calibri. This font is recognised by an optical reader.
Now, the font being output is Myriad Pro. This is often not recognised (depending on the exact text) by the reader, causing procurement issues.
More than one form is affected, and it doesn't look like anything has changed on the forms. The font defined within is Calibri.
The only thing that has changed is that we have applied SPS stack 13 (unlucky for some!) this weekend to our ECC system. The ADS server hasn't changed/hasn't been patched.
However, we are experiencing the same issue in another system that hasn't been patched yet, so we think it may be something else that has changed. We've also had an ABAP guy debugging this to see if code has changed and he wasn't able to spot anything.
We're currently trying some workaround fixes - such as using a Custom_XFA.xci file to substitute in a Calibri TFF font file we've just installed onto the ADS server (haven't got this working yet, but we think we're on the right tracks now).
However, even if that works, that doesn't explain what changed/why this broke - as looking at the ADS server (which is on a Linux box) we can see that there was previously no Calibri font on there (OTF or TFF).
So how did it ever print Calibri in the first place?
My thought was: could there be another font it was using that was mis-named something else but is actually Calibri? But how would we work out what that was, and what changed to stop it using that?
BTW we are running the FP_TEST etc reports from the ECC system to be able to check what fonts are coming through, and we have the original PDFs to be able to compare.