SAP MOC: Ask Expert does not bring BP Name, Email address and Telephone

Hello expert,

I have maintained the expert BP in Ask Expert table in BRFplus. When I click Ask Expert button, a window pop-up just displaying BP number and not any other details such as Name, Email Address and Telephone number. BP name, email address, telephone and address in being maintain in BP master (t-code BP).

Any help will be really appreciated.

Thanks,

Faisal.