NW Business Client - timeout in Sales - premature EOS error in SMICM logs

Hi

We are running Netweaver Business Client and when we click on the Sales menu in the left hand pane the system hangs with the timeout icon.

In the dev_icm trace we see the following message:

• ERROR => PlugInHandleNetData: server: premature EOS (0/-1) in request [http_plg_mt. 2004]

Note that we found:

SAP Note 1585064 - ERROR: Premature EOS in request

but the symptoms are NOT exactly the same - we do not get the second line of the error (IcmPlCheckRetVal) nor do we get the blank times above this error. In fact, even with the trace level set to full, there is no other detail/error messages -just the premature EOS error.

Any ideas?

Already tried changing XSRFCHECK back from 1 to 0 and deactivating/activating the webgui service as per several forums on here; it made no difference.

Regards

Ross